ACRL | NEC

9:30-10:00

Checkin and Continental Breakfast

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10:10-10:40

Find the Gaps in Next-Generation Library Systems: Survey Results
We will share the results of our recent survey on next-generation library systems. The objective of the study was to determine whether libraries that have implemented these systems are able to complete electronic resource workflows entirely within those systems. 299 survey responses were received from staff using Alma, WorldShare Management System, and Sierra. We will review the survey structure, the results, and discuss our conclusions.

• Jane Natches, Tufts University
• Emily Singley, Boston College

Beyond COUNTER-compliant: the Importance of Assessing E-resources Reporting Tools (Quality Testing Template)
The need to continually evaluate electronic resources should not limited to the resources themselves. The reporting tools that monitor resource use need to be evaluated as well. This presentation will cover how vendor tools, designed to “assess your collection to make better decisions and reduce costs”, can be assessed for reporting accuracy. In Summer 2015, Yale Library brought up ProQuest’s 360 COUNTER Data Retrieval Service (DRS), in which COUNTER-compliant usage statistics are uploaded to ProQuest’s system twice per year. To date DRS has freed up a significant amount of time for the E-Resources department, allowing for staff resources to be allocated elsewhere. This extra time also allowed the E-Resources department to “kick the tires” of 360 COUNTER, comparing raw COUNTER data uploaded in the system to the system-processed usage reports in Intota Assessment. Using tools already available (Excel) the E-Resources department was able to design and implement a Quality Control workflow, which has helped to better understand how the 360 COUNTER system works, whether the data is reliable, and what steps need to be taken–by both ProQuest and Yale Library–to improve reporting accuracy.

• Kelly Blanchat, Yale University

Using Tableau to Assess Electronic Resources in Context
This presentation introduces a transparent and flexible option for libraries to assess usage of electronic resources in the context of other library usage metrics. The presenters will demonstrate how this can be achieved as well as the practical application in collections decision, library instruction, etc.

• Mark Paris, Brandeis University
• Katherine Collins, Brandeis University

Lightning Talks (10 minutes each)

1. ERMIG: Is It What You Need? (ERMIG Co-Chairs)
2. Tools for a Successful E-Journal Cost-Per-Use Review (Kate E-Resource & Serials Access Librarian, Mount Holyoke College)
3. Simplifying E-Resource Assessment Using LibInsight (Becca Brody, Collection Strategy Librarian, Westfield State University;  Ed Hill, Systems and Digital Services Librarian, Westfield State University)
4. Shortened Not Stirred: Managing eResources with YOURLs (Junior Tidal, Web Services & Multimedia Librarian, New York City College of Technology, CUNY)
5. Life with DDA: The Long-Term Commitment to Managing Access and Maintaining Relevance (Alana Verminski, Collection Development Librarian, University of Vermont)

Checkin and Continental Breakfast

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Text Mining Support: Are We There Yet?
Library support of text mining presents a range of logistical challenges from licensing to data management.  The panel will share recent text mining activities and invite attendees to contribute their own perspectives to arrive at common solutions to the emerging role of text mining support.

• Jen Ferguson, Northeastern University
• Janet Morrow, Northeastern University
• Amanda Rust, Northeastern University
• Bob Boissy, Springer

Using TERMS to Convert Print Standing Orders to Electronic Format
O’Neill Library has had a long history of converting print subscription content to electronic format.  Standing orders, however, had been left out of this process until we undertook a project for their conversion this year. We will discuss our motivations, working with our vendors, and our decision processes, as well reception and results of the project.

• Terra Kallemeyn, Boston College (presentation)
• Amy Dittmann, Boston College (presentation)

Access Denied!
Turnaway data – such as COUNTER reports of "access denied" – can inform collection development decisions, but are they always a true indication of your patrons' interests? We'll look at a variety of activities and situations that can result in "access denied" reports. We will dig into examples of turnaway data and provide the audience with a "turnaway data analysis checklist – what to ask before you buy." Finally, we will look at patrons' "access denied" encounters and document delivery requests to explore the role of other content fulfillment channels. We encourage audience members to come prepared to share their own turnaway experiences – both data and anecdotes.

• Julie Linden, Yale University
• Sarah Tudesco, Yale University

(presentation) (checklist)

Lightning Talks

1. Electronic Resources in Times of Fiscal Constraint: Investigations, Acquisitions and Renewals (Joseph Harzbecker, Boston University Medical Center)
2. Are Next-Gen Library Systems TERMS-compliant? Preliminary Thoughts for a Research Project (Emily Singley, Boston College; Jane Natches, Tufts University)
3. Content Decision-Making: Flexibility Required (Patricia Berens, Babson College)
4. Moving Away From the Status Quo: Changing Database A-Z List Platforms (Anna Seiffert, Purdue University)

• Scott Stangroom, Coordinator of Acquisitions at UMass Amherst
• Jennifer Ferguson, Liaison Librarian at Simmons College
• Annie Erdmann, Electronic Resources and Digital Assets Librarian at Simmons College

• Joelle Thomas, Reference, User Experience, & Media Technologies Librarian at University of Connecticut
• Arta Dobbs, Collection Management Librarian at University of Connecticut Health Center

• John Holm, Electronic Resources Librarian at Norwich University

“Ebrary on the Radar: Some Unexpected Truths About Usage”

• Julie Linden, Assistant Director of Collection Development at Yale University Library
• Angela Sidman, Electronic Resources Librarian at Yale University Library
• Sarah Tudesco, Assessment Librarian at Yale University Library